Frequently Asked Questions

Sign up for an account, check that we deliver to your area, browse products from your local farm, and add items to your cart. Then proceed to checkout.

We accept card payments, instant EFT, and cash on delivery (COD).

You can cancel your order before it has been confirmed by the producer. Once confirmed, the milk is already being prepared for delivery.

We currently deliver to select areas. Check our service areas page or enter your address when signing up.

Delivery days vary by area. Common schedules are Monday/Wednesday/Friday or Tuesday/Thursday. You will see your area's schedule after signing up.

Please ensure someone is available to receive the delivery and return any empty bottles. Contact us if you need to make alternative arrangements.

A refundable deposit is charged with your first order. Return your empty glass bottles to the driver on your next delivery to receive credit on your account.

If a bottle is broken or not returned, the deposit is forfeited. Replacement bottles will be included with your next order at the deposit cost.